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Changes in tourism law: vouchers instead of refunds

This new law allows tour operators to offer vouchers for future trips instead of cash refunds when a trip is cancelled due to extraordinary circumstances (e.g., a pandemic). The traveler must agree to receive a voucher, and its value cannot be less than the amount paid. The traveler's payments remain financially protected.
Key points
Instead of a cash refund for a cancelled trip (due to e.g., a pandemic), you can receive a voucher for a future trip, but only if you agree.
The voucher must be worth at least as much as you paid for the original trip.
The money you paid is covered by the tour operator's financial protection.
You can use the voucher within one year of agreeing, and it can be extended for another year if both you and the operator agree.
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Previous:
Passed House
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Status:
Became Law
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Additional Information
Komisyjny projekt ustawy o zmianie ustawy o imprezach turystycznych i powiązanych usługach turystycznych.
Print number: PROJEKT USTAWY 2412
Process start date: 2026-04-14