What is the official ID of this bill?
The official print number for this legislation is SPRAWOZDANIE 2454.
Government Website Language Review: Clarity and Communication
This report by the Polish Language Council evaluates how ministries communicate with citizens via their websites. It assesses whether texts are written in plain, understandable language and if their layout helps in handling official matters. The report indicates that offices are increasingly moving away from complex jargon towards dialogue and user-friendly communication, making it easier for citizens to interact with the administration and understand their rights and obligations.
Key points
Government bodies are increasingly addressing citizens directly (e.g., 'do', 'check') instead of using impersonal forms (e.g., 'it is required to'), reducing distance and improving comprehension.
Websites are designed to present key information upfront, with legal details and references moved to the bottom, speeding up the process of handling official business.
Despite progress, some texts are still written in overly complex, bureaucratic language with long sentences and incomprehensible terms, which can hinder citizens' interactions with offices.
Status:
Introduced
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