What is the official ID of this bill?
The official print number for this legislation is PROJEKT USTAWY 423.
Electronic Communications Law: New Consumer Rights and USB-C Charging Standard
This law introduces modern rules to the telecommunications market, significantly strengthening consumer rights in relations with operators. The changes will make it easier to switch service providers, protect against fraud, and introduce a uniform device charging standard.
Key points
**Refund of prepaid funds**: Consumers can recover unused funds from prepaid accounts after the account expires or when porting their number.
**Universal USB-C charger**: Introduction of mandatory USB-C ports for phones and other devices, along with the option to buy devices without a charger.
**Easier provider switching**: Switching internet providers or porting a phone number must not take longer than one business day, with compensation available for delays.
**Protection against SIM-swap fraud**: Before issuing a duplicate SIM card, operators must verify if the customer's PESEL number is restricted.
**No more unexpected bills**: A default limit of PLN 35 is set for premium rate services, and unsolicited marketing without prior consent is banned.
**Clear contracts**: Before signing, operators must provide a clear and concise summary of the contract terms on a durable medium.
95%
VOTING RESULTS
2024-07-12
For
411
Against
15
Abstain
7
Status:
Became Law
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