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New Electronic Communications Law: Changes for Users and Telecom Companies

The law introduces new rules for telecommunications and internet services, including user rights, operating principles for telecom companies, and management of frequencies and numbering. It defines companies' obligations regarding security, service quality, and data protection, as well as dispute resolution principles.
Key points
New, more detailed rules for concluding and terminating contracts for telecommunications services, including internet and phone.
Increased consumer protection, including the right to a concise contract summary before signing and easier withdrawal from off-premises contracts.
Facilitated internet provider changes and phone number portability, with specified deadlines and compensation for delays.
New obligations for telecom companies regarding network and service security, including cooperation with state services in emergency situations.
Detailed regulations for premium rate services (e.g., premium SMS) and direct carrier billing services, including price information and blocking options.
Requirements for radio equipment, including TV and radio receivers, aimed at ensuring compliance with standards and interoperability.
New rules for managing radio frequencies and telephone numbering, including tender and reservation procedures.
Definition of the tasks and powers of the President of UKE regarding market regulation, control, and imposing financial penalties for violations.
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95%
VOTING RESULTS
2024-07-12
For 411
Against 15
Abstain 7
gavel
Status:
Enacted
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Additional Information
Print number: 10_423
Process start date: 2024-05-31
Voting date: 2024-07-12
Meeting no: 15
Voting no: 27