What is the official ID of this bill?
The official print number for this legislation is PROJEKT USTAWY 424.
New Electronic Communications Law: Consumer Protection and Modern Connectivity
This Act introduces new regulations for the telephone, internet, and postal services market, replacing the outdated Telecommunications Law. For citizens, this means better protection against scams, easier refunds of unused prepaid phone credit, and safer, more accurate location tracking during emergency calls.
Key points
Prepaid credit refunds: New rules make it easier to recover unused funds from prepaid phone accounts after the account validity expires.
Cheaper customer service hotlines: Calls to a service provider's customer helpline cannot cost more than a standard call under the customer's tariff.
More time to cancel contracts: Consumers get up to 30 days to withdraw from a communications contract if it was signed during an unsolicited home visit or an excursion (the standard period remains 14 days).
Safer emergency calls: Emergency services (e.g., 112) will locate callers faster and more accurately by automatically receiving location data from their mobile devices.
Combating phone scams: The regulator (UKE) receives stronger tools to fight electronic communication fraud, including the power to quickly block numbers used by scammers.
No changes for older car radios: New technical requirements for radio receivers do not apply to cars manufactured before the new law takes effect.
95%
VOTING RESULTS
2024-07-12
For
413
Against
12
Abstain
8
Status:
Became Law
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