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Mental Health Support for 911 Operators: New Data and Aid Programs.

This act aims to improve the mental health of 911 operators, who often experience significant stress. It establishes a system for collecting data on suicides within this profession and creates psychological support programs. This ensures better support for those who are the first point of contact in emergencies, ultimately enhancing the effectiveness of emergency services for citizens.
Key points
A national data system will be created to track suicide rates among 911 operators, helping to understand the issue and find effective solutions.
Mental health support programs and training will be introduced for 911 operators to help them cope with job-related stress and trauma.
Grants will be available for emergency communication centers to establish or enhance mental health and wellness programs for their staff.
Collected suicide data will be anonymous and cannot be used to deny life insurance payments or other benefits to the families of deceased individuals.
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Additional Information
PROTECT 911 Act
Print number: HR 4319
Sponsor: Rep. Kelly, Robin L. [D-IL-2]
Process start date: 2021-07-01