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Improving Veterans Crisis Line Services and Training

This bill aims to improve the quality and effectiveness of the Veterans Crisis Line. It requires better training for staff, enhanced procedures for high-risk calls, and pilot programs to test new approaches, ultimately seeking to provide better support for veterans in crisis.
Key points
Requires review and update of staff training for crisis response.
Establishes guidelines for retraining and quality checks for staff.
Mandates regular monitoring of calls to ensure quality service.
Requires analysis of calls from veterans who died by suicide to learn and improve.
Develops enhanced procedures for calls involving substance use or overdose risk.
Authorizes pilot programs to test new methods like extended safety planning and facilitating calls for high-risk veterans.
Authorizes funding for research on the crisis line's effectiveness.
Requires seeking feedback on the transition to the new 988 crisis number to inform veterans.
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Expired
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Additional Information
Print number: 117_HR_5073
Sponsor: Rep. Delgado, Antonio [D-NY-19]
Process start date: 2021-08-23
Lustra uses Artificial Intelligence. Verify details in source documents.
Summarized by: gemini-2.5-flash-preview-04-17
Source data: api.congress.gov
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OFFICIAL LEGAL TITLE

REACH for Veterans Act

FREQUENTLY ASKED QUESTIONS

What is the official ID of this bill?

The official print number for this legislation is 117_HR_5073.

Which chamber initiated this legislation?

This legislation was initiated in the House of Representatives.

When did the legislative process begin?

The process officially started on 2021-08-23.

What are the main provisions?

Key points include:

  • Requires review and update of staff training for crisis response.
  • Establishes guidelines for retraining and quality checks for staff.
  • Mandates regular monitoring of calls to ensure quality service.
  • Requires analysis of calls from veterans who died by suicide to learn and improve.
  • Develops enhanced procedures for calls involving substance use or overdose risk.
  • Authorizes pilot programs to test new methods like extended safety planning and facilitating calls for high-risk veterans.
  • Authorizes funding for research on the crisis line's effectiveness.
  • Requires seeking feedback on the transition to the new 988 crisis number to inform veterans.
What is the specific legal status?

The current status is Expired.

Where can I read the full text of this legislation?

The full official text is available at: View full text

Who is the primary sponsor?

The primary sponsor is Rep. Delgado, Antonio [D-NY-19].

What is the latest detailed status?

The latest detailed status is: Referred to the Subcommittee on Health.

Is this summary verified?

Yes. This content was analyzed by AI and verified by the Lustra Judge System on 2025-12-28.

CATEGORIES

Health