Safe Connections: Protecting Survivors of Violence in Communication Services
This law makes it easier for survivors of domestic violence and other crimes to separate their phone lines from shared contracts with abusers, ensuring independent access to communication services. It also introduces support for obtaining emergency phone services and considers hiding calls to helplines from visible call logs, enhancing safety and privacy.
Key points
Ability to separate a phone line from a shared contract without the primary account holder's consent, fees, or penalties, granting survivors independence.
Access to emergency communication support (e.g., free phone service) for financially struggling survivors, even if they don't typically meet eligibility criteria.
Consideration of hiding calls to support hotlines from consumer-facing call logs to protect survivors' privacy and safety.
Status:
Became Law
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