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Ensuring Communication Access for Nursing Home Residents During Emergencies

New rules aim to ensure nursing home residents have access to phones and the internet to stay connected with loved ones. The act also provides guidance for facilities on how to ensure fair access to virtual visits during the pandemic.
Key points
Nursing home residents gain the right to reasonable access to telephones (including TTY/TDD services) and the internet.
Facilities must inform residents about communication access and changes in visitor policies.
Authorities will issue guidance on how to ensure residents have access to virtual visits and how to inform them of these rights.
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Additional Information
Print number: 117_HR_727
Sponsor: Rep. Sánchez, Linda T. [D-CA-38]
Process start date: 2021-02-02