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IRS Customer Service and Modernization Act of 2022

The bill requires the Secretary of the Treasury to develop a corrective action plan to reduce tax return processing times to 2019 levels and to establish new communication modes, including online chat and a meeting scheduling tool.
Key points
The Secretary of the Treasury must develop a plan to achieve tax return processing times that do not exceed the average from the 5-year period ending in 2019.
The establishment of a chat function on the IRS website for basic questions and an online tool for scheduling meetings is required.
The capacity of the practitioner priority service for certified public accountants acting on behalf of clients will be expanded.
The corrective action plan must include a list of technological upgrades and human resource policy changes to improve return processing.
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Status:
Expired
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Additional Information
Print number: 117_HR_7440
Sponsor: Rep. Bice, Stephanie I. [R-OK-5]
Process start date: 2022-04-07
System Note: Lustra is free, publicly auditable civic infrastructure, with full source code available on GitHub. You are reading sterilized legislative data, processed by our radical neutrality engine to strip political spin and retain factual mechanics. We process only official government data. Original documents remain the authoritative source, always verify them if you can.
Summarized by: gemini-3-pro-preview
Source data: api.congress.gov
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OFFICIAL LEGAL TITLE

IRS Customer Service and Modernization Act of 2022

FREQUENTLY ASKED QUESTIONS

What is the official ID of this bill?

The official print number for this legislation is 117_HR_7440.

Which chamber initiated this legislation?

This legislation was initiated in the House of Representatives.

When did the legislative process begin?

The process officially started on 2022-04-07.

What are the main provisions?

Key points include:

  • The Secretary of the Treasury must develop a plan to achieve tax return processing times that do not exceed the average from the 5-year period ending in 2019.
  • The establishment of a chat function on the IRS website for basic questions and an online tool for scheduling meetings is required.
  • The capacity of the practitioner priority service for certified public accountants acting on behalf of clients will be expanded.
  • The corrective action plan must include a list of technological upgrades and human resource policy changes to improve return processing.
What is the specific legal status?

The current status is Expired.

Where can I read the full text of this legislation?

The full official text is available at: View full text

Who is the primary sponsor?

The primary sponsor is Rep. Bice, Stephanie I. [R-OK-5].

What is the latest detailed status?

The latest detailed status is: Referred to the House Committee on Ways and Means.

Is this summary verified?

Yes. This content was analyzed by AI and verified by the Lustra Judge System on 2026-01-02.

What is the impact of this bill?

We don't know, that is up to you to decide. Summarizing raw data with AI is fundamentally different from predicting socio-economic outcomes. As of 2026, we believe impact assessment strictly requires a human in the loop to verify and judge.

CATEGORIES

Taxes Informatization