Streamlining Government Services and Improving Citizen Experience
This Act aims to make it easier for citizens to interact with government agencies by digitizing and simplifying processes. This means less paperwork, faster access to online services, and improved communication with government bodies, ultimately enhancing public trust in the administration.
Key points
Online Passports: Ability to renew passports entirely online, without mailing physical documents.
Tax Simplification: New online tools for the IRS, including expanded e-filing, email support, and scheduled phone callbacks.
Digital Benefits: Simplified applications for food assistance (SNAP, WIC) and health benefits (Medicare, Medicaid), including automatic enrollment and renewals.
Student and Veteran Support: Centralized student loan repayment portal and integrated digital services for veterans.
Airport Improvements: New technologies to reduce wait times and better communication with TSA.
Single Address Change: Ability to change mailing address for all government services once, through the U.S. Postal Service.
Expired
Additional Information
Print number: 117_HR_9233
Sponsor: Rep. Porter, Katie [D-CA-45]
Process start date: 2022-10-25