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Ending Forced Arbitration for Amtrak Passengers

New law prohibits Amtrak from using clauses that force passengers into out-of-court dispute resolution. This means passengers can now pursue their rights in court, including consumer and civil rights issues, and participate in class-action lawsuits. The change aims to make it easier for citizens to seek redress against the rail carrier.
Key points
Amtrak passengers will no longer be forced into arbitration for disputes with the company; they can go to court.
The act allows passengers to participate in class-action lawsuits against Amtrak for consumer and civil rights disputes.
Changes cover disputes related to services, carriage, and civil rights violations, including discrimination.
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Additional Information
Print number: 117_S_3082
Sponsor: Sen. Blumenthal, Richard [D-CT]
Process start date: 2021-10-27