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Airline Passengers' Bill of Rights: Enhanced Protections and Transparency

This bill aims to strengthen airline passenger rights by introducing new rules on compensation for delays and cancellations, fee transparency, and loyalty programs. Citizens will gain greater protection in case of flight issues and easier access to information about prices and services.
Key points
Increased compensation for denied boarding and long delays/cancellations due to airline fault, including ticket refunds and additional cash.
Prohibition of unreasonable fees for reservation changes, baggage, or seat selection, requiring fees to be proportional to airline costs.
Greater transparency in ticket prices and ancillary fees, with all costs required to be disclosed at every stage of purchase.
New rules for loyalty programs (e.g., frequent flyer), demanding fairness and transparency in changes to terms and award availability.
Mandatory refunds for lost, damaged, or delayed baggage, and provision of free potable water and accessible lavatories on board.
Ability for passengers to sue airlines for unfair practices and discrimination, without needing to exhaust administrative procedures.
Increased financial penalties for airlines violating passenger protection laws and a ban on negotiating reductions in these penalties.
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Citizen Poll
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Additional Information
Print number: 117_S_3222
Sponsor: Sen. Blumenthal, Richard [D-CT]
Process start date: 2021-11-17