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IRS Service Improvement: Hiring Freeze and Audit Limits for Citizens.

This legal act aims to improve customer service at the Internal Revenue Service (IRS) by temporarily halting new hires and limiting tax audits for lower-income individuals. This means citizens can expect faster phone service and tax refunds, as well as fewer audits if their income is below $400,000.
Key points
The IRS cannot hire new enforcement personnel until phone service reaches 70% effectiveness and an average answer speed of under 5 minutes.
The IRS cannot hire new staff (except for return processing and call center operations) until its backlog of document processing is below one million cases and refunds are issued within an average of six weeks.
Individuals with taxable incomes below $400,000 will not be audited by the IRS at a greater rate than before this act.
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Additional Information
Print number: 117_S_4832
Sponsor: Sen. Thune, John [R-SD]
Process start date: 2022-09-13