Medicare Changes: No Call Recording for Independent Agents
This bill amends the rules for Medicare Advantage and Medicare Prescription Drug Benefit programs. Starting January 1, 2023, independent agents and brokers will no longer be required to record phone calls with beneficiaries of these programs. This means interactions with these agents might be less formal, but it could also affect how information is documented.
Key points
Independent agents and brokers selling Medicare Advantage and Prescription Drug plans are no longer required to record calls with beneficiaries.
This change applies to plan years beginning on or after January 1, 2023.
It may impact how information is communicated and documented during health insurance discussions.
Status:
Expired
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