Increased Transparency and Improved Service at VA Medical Facilities
New regulations aim to enhance transparency in Veterans Affairs medical facilities by requiring regular publication of data on treatments, patient satisfaction, and wait times. The act also mandates immediate appointment scheduling over the phone and streamlines personnel management, intending to improve access to and quality of care for veterans.
Key points
VA medical facilities will annually publish easy-to-read fact sheets on the number of veterans treated, common illnesses, patient satisfaction, and facility achievements.
Quarterly fact sheets will provide average wait times for treatment, helping veterans plan their visits more effectively.
Appointments requested by phone must be scheduled during that call, regardless of the future appointment date, simplifying the booking process.
New rules are established for detailing medical center directors to ensure management continuity and prompt appointment of acting directors.
Expired
Citizen Poll