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Trust in Government Act: Streamlining Public Services Online

This act aims to make it easier for citizens to interact with government agencies by introducing numerous digital improvements. This includes online application submissions, digital support options, and simplified processes across various federal agencies, intending to enhance service quality and public trust.
Key points
Passports: Fully online passport renewal without mailing physical documents.
Taxes: New online tools for filing, email support, and scheduling call-backs for IRS customer service.
Social and Health Assistance: Simplified enrollment for nutrition programs (SNAP, WIC), telehealth for federal workers' compensation, improved access to medical records, and coordination of health programs (Medicare, Medicaid).
Education: Centralized student loan repayment portal and information on additional benefits for students.
Veterans: Single, integrated digital platform and mobile application for veterans' services.
Security and Disaster Relief: Faster airport security checkpoints, streamlined disaster assistance applications (TSA, SBA).
Simplified Procedures: Online document uploads for Social Security, elimination of physical signature requirements, and a single mailing address change for all government services.
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Additional Information
Trust in Government Act of 2023
Print number: HR 2689
Sponsor: Rep. Porter, Katie [D-CA-47]
Process start date: 2023-04-18