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Mental Health Support for 911 Emergency Call Takers

This act aims to improve the mental health of 911 emergency call takers. It introduces support programs, training, and resources to help them cope with job-related stress and trauma. This ensures citizens receive more effective and stable service during emergencies.
Key points
Developing and making publicly available best practices for identifying, preventing, and treating mental health issues in 911 telecommunicators.
Creating educational resources for mental health professionals to better understand the unique challenges faced by 911 operators.
Providing grants to emergency communications centers to establish or enhance mental health and wellness programs, including peer-support initiatives.
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Additional Information
PROTECT 911 Act
Print number: HR 2763
Sponsor: Rep. Kelly, Robin L. [D-IL-2]
Process start date: 2023-04-20