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Improving PTSD Disability Claims Processing for Veterans

This act aims to streamline the process of handling disability claims for veterans with Post-Traumatic Stress Disorder (PTSD). It introduces mandatory, standardized training for claims processors and regular analysis of error trends, which should expedite and simplify veterans' access to due benefits.
Key points
Mandatory annual training for PTSD claims processors to enhance their knowledge and efficiency.
Standardization of training across regional offices to ensure consistent and high-quality service for veterans nationwide.
Implementation of regular error trend and training needs analyses to continuously improve the claims processing system.
Annual updates to PTSD procedural guidance to ensure processors have access to the latest and best practices.
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Additional Information
Print number: 118_HR_3718
Sponsor: Rep. Neguse, Joe [D-CO-2]
Process start date: 2023-05-25