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Rental Car Consumer Protection: New Rules for Rental Companies.

This new act aims to enhance consumer protection for individuals renting vehicles. It mandates that rental companies make reserved vehicles available within a specific timeframe and location, and prohibits misleading advertising. This provides citizens with greater certainty and transparency when booking rental cars.
Key points
Reserved vehicles must be available within 30 minutes of the scheduled time and at the chosen location.
Rental companies cannot advertise reservations unless they have proper procedures to fulfill them.
Companies must keep records of reservations and scheduled vehicle returns for at least 6 months.
Consumers will receive clear notice of their rights and how to report violations to the Federal Trade Commission.
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Status: Expired
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Additional Information
Print number: 118_HR_4433
Sponsor: Rep. Porter, Katie [D-CA-47]
Process start date: 2023-06-30