Improved Online Housing Information Access for Tenants
New legislation mandates public housing agencies to establish online portals. These portals will allow tenants and applicants to easily access their rights, track service requests and complaints, and obtain information on building management and funding. The aim is to increase transparency and facilitate communication.
Key points
Each public housing agency must launch an online portal with information for tenants and applicants.
Tenants will gain access to a list of their legal rights, contact details for management, and the ability to track the status of requests and complaints.
Agencies will publish annual financial statements, renovation plans, and inspection dates, enhancing transparency.
Small housing agencies (up to 50 units, primarily rural) are exempt from creating a portal but must provide alternative methods for information access.
Grants will be available for agencies to establish and maintain portals, and their implementation will be considered in agency evaluations.
Expired
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