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Online Consumer Protection: Clear Rules for Platforms and Marketplaces

This act aims to enhance safety and transparency in using social media and online marketplaces. It mandates clear terms of service, making it easier to understand what content is allowed, how to report issues, and what happens with data. This gives citizens greater control and better tools to protect their rights online.
Key points
Social media platforms and online marketplaces must provide clear and understandable terms of service, including rules on payments, content ownership, and data sharing.
Users gain the right to report fraud, dangerous products, and violations, and to appeal platform decisions.
The act allows individuals to seek damages for violations and prohibits pre-dispute arbitration agreements that prevent class actions.
The Federal Trade Commission (FTC) will oversee compliance, and platforms will be required to submit annual reports on their consumer protection programs.
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Additional Information
Print number: 118_HR_4887
Sponsor: Rep. Schakowsky, Janice D. [D-IL-9]
Process start date: 2023-07-25