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Improved Access to 9-8-8 Crisis Lifeline

This act aims to improve access to the national 9-8-8 suicide prevention and mental health crisis hotline. It ensures calls and messages are routed to the nearest crisis center while protecting caller privacy. Citizens will benefit from faster, more localized help in mental health emergencies.
Key points
Calls and texts to 9-8-8 will be routed to the closest crisis center for faster assistance.
Caller privacy will be protected; precise location will not be revealed.
All mobile phones, including those without active service, will be able to call and text 9-8-8.
Multi-line telephone systems (MLTS) in businesses and institutions must allow direct dialing of 9-8-8, similar to 9-1-1.
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Additional Information
Print number: 118_HR_4974
Sponsor: Rep. Cárdenas, Tony [D-CA-29]
Process start date: 2023-07-27