Right to Paper Bank Statements: Ending Digital-Only Requirements
This new law ensures that banks and credit unions must offer customers the option of receiving paper monthly statements. This means financial institutions can no longer force customers to use only digital statements or make service access dependent on agreeing to paperless options. Citizens gain more freedom in choosing how they receive important financial information.
Key points
Banks and credit unions must offer paper monthly statements.
Services cannot be conditioned on digital-only statements.
Consumers have the right to choose their statement format.
Status:
Expired
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