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Improved Reporting of Network Outages and 911 Emergency Services

This act aims to enhance how authorities collect and share information about internet, mobile, and phone service outages, especially during emergencies. This means citizens can expect faster and more transparent information about communication problems, which is crucial for safety and access to emergency help.
Key points
Authorities will publish preliminary and final reports on network outages after major events lasting at least 7 days, detailing the number and duration of disruptions to internet, mobile, and VoIP services.
The Federal Communications Commission (FCC) will hold public hearings in affected areas to gather feedback from residents, local governments, and service providers on outages and improvement methods.
The act mandates the FCC to investigate and propose changes to outage reporting, including better transmission of caller location information to 911 emergency services and reporting of smaller outages that might otherwise go unnoticed.
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Additional Information
Emergency Reporting Act
Print number: HR 7043
Sponsor: Rep. Matsui, Doris O. [D-CA-7]
Process start date: 2024-01-18