Federal Agencies Must Prioritize Equity and Service Access for Underserved Communities
This law mandates that U.S. federal agencies incorporate specific goals into their strategic plans, performance plans, and priority goals aimed at improving the equitable provision of services to underserved communities and individuals. The government must ensure that services are accessible to populations that have been systematically denied full participation in economic and civic life, including geographic communities and groups sharing specific characteristics.
Key points
Federal agencies must dedicate at least one goal, or 20 percent of their goals (whichever is greater), to improving equitable service provision.
Agencies are required to consult with non-governmental organizations, state and local governments, academic partners, and community groups when developing these plans.
Underserved communities are defined as populations and geographic communities systematically denied full opportunity to participate in civic and economic life.
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