Mandatory Language Access for Mortgage Loans and Servicing.
This law mandates that mortgage lenders and servicers provide critical loan information in languages other than English for consumers with limited English proficiency (LEP). It requires the translation of vital documents and the provision of qualified oral interpretation services, ensuring borrowers fully understand their loan terms, rights, and obligations. The goal is to eliminate language barriers, promote fair housing access, and help prevent home loss.
Key points
Lenders must use a standard form to record a consumer's preferred language during the mortgage application process.
Vital mortgage documents (terms, rights, obligations) must be translated into the 8 most commonly spoken non-English languages.
Creditors and servicers must provide qualified oral interpretation services for all verbal communications with LEP borrowers.
Creation of a joint federal website providing language resources and glossaries related to mortgages.
Expired
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