Faster Passports: Priority for Direct Applications and Mail Submissions.
This law aims to speed up passport issuance for citizens applying directly at agencies or via mail. These applications will receive priority over those submitted by paid third-party courier services, potentially reducing wait times for most travelers. It also mandates increased transparency regarding courier operations and requires the publication of complaints against them to enhance accountability.
Key points
Passport applications submitted in person or by mail will be processed faster than those delivered by paid third-party couriers.
The State Department must create a website section for citizens to submit complaints against couriers and publish an aggregated summary, including remediation steps taken.
Increased accountability: The government must report to Congress on the allocation of appointment slots to couriers and any penalties imposed on them for procedural violations.
Expired
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