Exempting Small Ticket Agents from Flight Refund Requirements.
This bill exempts small businesses acting as ticket agents from the legal requirement to provide refunds for flights that are cancelled, significantly delayed, or changed. For consumers, this means that if you purchase a ticket through a small agent, that agent will no longer be legally obligated to refund your money if the flight is disrupted. This change could complicate the refund process for travelers.
Key points
Small business ticket agents are exempted from the mandate to issue refunds for cancelled or significantly delayed flights.
Travelers buying tickets from small agents may face challenges obtaining refunds directly from the agent following flight disruptions.
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