Halting IRS Hiring Until Taxpayer Service Improves and Refunds Speed Up.
This bill temporarily prohibits the Internal Revenue Service (IRS) from hiring new staff, particularly for enforcement activities, until specific customer service metrics are met, such as faster phone response times and reduced processing backlogs. It mandates quicker tax refunds (average of six weeks or less) and better access to assistance for citizens. It also protects taxpayers earning under $400,000 from increased audit rates.
Key points
IRS cannot hire new enforcement staff until 90% of phone calls are answered and the average wait time is 4 minutes or less for six consecutive months.
General hiring (excluding processing/call centers) is paused until the backlog of unprocessed tax documents drops below 5 million items and refunds are issued within an average of six weeks.
Taxpayers earning less than $400,000 are protected from being audited at a higher rate than in previous years.
Expired
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