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Establishing Dedicated Consumer Protection Office in US Transportation Department

This bill establishes an Office of Consumer Protection within the US Department of Transportation (DOT) to strengthen passenger rights. The office will be responsible for assisting, educating, and enforcing consumer protection and civil rights requirements in the transportation sector. This means citizens will have a stronger advocate and better protection when facing issues with carriers.
Key points
Creation of a dedicated Office of Consumer Protection within the Department of Transportation (DOT) to safeguard passengers.
The Office will monitor compliance, conduct investigations, and enforce consumer protection, civil rights, and licensing requirements in transport.
A new Assistant Secretary for Consumer Protection position is created to lead these efforts and submit annual public reports to Congress.
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Additional Information
Print number: 118_S_1551
Sponsor: Sen. Schatz, Brian [D-HI]
Process start date: 2023-05-11