Better Crisis and Social Help: Coordinating 211 and 988 Services Nationwide.
This law aims to make it easier for citizens to access help during mental health emergencies (988) and for social needs (211). It provides funding to strengthen these hotlines, ensuring 24/7 availability nationwide, which should result in faster connections to appropriate specialists instead of law enforcement. This is expected to improve safety and reduce arrests related to mental health crises.
Key points
Strengthens and coordinates 211 (social services) and 988 (mental health crisis) hotlines, making them available 24 hours a day, 7 days a week across the country.
Diverts non-emergency 911 calls (not fire, police, or medical) to mental health and human services responders.
Increases citizen safety by reducing the risk of arrests and violence during interventions related to mental health crises.
Requires all services and information to be fully accessible to individuals with disabilities (ADA compliant).
Expired
Additional Information
Print number: 118_S_1729
Sponsor: Sen. Casey, Robert P., Jr. [D-PA]
Process start date: 2023-05-18