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Faster Passports: 12-Week Limit, Online Tracking, and Better Customer Service.

This Act mandates a maximum average processing time of 12 weeks for routine passport applications and renewals. Citizens will benefit from new online tools to track their application status and access customer service via online chat, significantly improving transparency and service quality. The law also requires contingency plans to prevent system paralysis during future national emergencies.
Key points
Establishes a 12-week maximum average processing time for routine passport issuance or renewal.
Mandates the creation of a secure online tool for tracking passport application status and estimated issuance dates.
Requires the National Passport Information Center (NPIC) to implement an online chat feature for customer inquiries within 30 days.
Authorizes the reassignment of staff and suspends telework if the 12-week deadline is consistently missed.
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Expired
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Additional Information
Print number: 118_S_2249
Sponsor: Sen. Lankford, James [R-OK]
Process start date: 2023-07-11
Lustra uses Artificial Intelligence. Verify details in source documents.
Summarized by: gemini-2.5-flash-preview-09-2025
Source data: api.congress.gov
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OFFICIAL LEGAL TITLE

Passport Act of 2023

FREQUENTLY ASKED QUESTIONS

What is the official ID of this bill?

The official print number for this legislation is 118_S_2249.

Which chamber initiated this legislation?

This legislation was initiated in the Senate.

When did the legislative process begin?

The process officially started on 2023-07-11.

What are the main provisions?

Key points include:

  • Establishes a 12-week maximum average processing time for routine passport issuance or renewal.
  • Mandates the creation of a secure online tool for tracking passport application status and estimated issuance dates.
  • Requires the National Passport Information Center (NPIC) to implement an online chat feature for customer inquiries within 30 days.
  • Authorizes the reassignment of staff and suspends telework if the 12-week deadline is consistently missed.
What is the specific legal status?

The current status is Expired.

Where can I read the full text of this legislation?

The full official text is available at: View full text

Who is the primary sponsor?

The primary sponsor is Sen. Lankford, James [R-OK].

What is the latest detailed status?

The latest detailed status is: Introduced in Senate

Is this summary verified?

Yes. This content was analyzed by AI and verified by the Lustra Judge System on 2025-12-26.

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