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Single Contact Point for Social Security Identity Theft Victims.

This law mandates the Social Security Administration (SSA) to establish a dedicated point of contact for individuals whose Social Security number has been misused or stolen. Victims of identity theft will now have a single, specially trained employee or team responsible for tracking and resolving their case from start to finish. This change aims to streamline the resolution process and reduce the administrative burden on affected citizens.
Key points
The SSA must create a "single point of contact" (a specialized team) for victims of Social Security identity theft.
This dedicated contact will track the case to completion and coordinate with all necessary SSA units for quick resolution.
The provision applies when an SSN is misused (e.g., for fraudulent benefits) or when the SS card is lost during transmission.
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Additional Information
Improving Social Security’s Service to Victims of Identity Theft Act
Print number: S 2392
Sponsor: Sen. Sinema, Kyrsten [I-AZ]
Process start date: 2023-07-19