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Improving Government Services: Simplifying Federal Interactions and Digital Access.

This Act aims to radically improve how citizens, businesses, and organizations interact with federal agencies. It requires key agencies to develop annual action plans focused on simplifying forms, reducing wait times (e.g., for passports and social benefits), and increasing the accessibility of digital services. This means less bureaucracy and faster resolution of official matters.
Key points
Key agencies must annually plan how to make services simpler, faster, and more secure, including reducing backlogs for passports and benefits.
Mandatory disclosure when citizens are interacting with a computer program (chatbot) instead of a human.
Greater emphasis on protecting personal data and providing accommodations for people with disabilities or limited English proficiency.
article Official text account_balance Process page
Expired
Citizen Poll
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Additional Information
Print number: 118_S_2866
Sponsor: Sen. Peters, Gary C. [D-MI]
Process start date: 2023-09-20
Lustra uses Artificial Intelligence. Verify details in source documents.
Summarized by: gemini-2.5-flash-preview-09-2025
Source data: api.congress.gov
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OFFICIAL LEGAL TITLE

Improving Government Services Act

FREQUENTLY ASKED QUESTIONS

What is the official ID of this bill?

The official print number for this legislation is 118_S_2866.

Which chamber initiated this legislation?

This legislation was initiated in the Senate.

When did the legislative process begin?

The process officially started on 2023-09-20.

What are the main provisions?

Key points include:

  • Key agencies must annually plan how to make services simpler, faster, and more secure, including reducing backlogs for passports and benefits.
  • Mandatory disclosure when citizens are interacting with a computer program (chatbot) instead of a human.
  • Greater emphasis on protecting personal data and providing accommodations for people with disabilities or limited English proficiency.
What is the specific legal status?

The current status is Expired.

Where can I read the full text of this legislation?

The full official text is available at: View full text

Who is the primary sponsor?

The primary sponsor is Sen. Peters, Gary C. [D-MI].

What is the latest detailed status?

The latest detailed status is: Placed on Senate Legislative Calendar under General Orders. Calendar No. 496.

Is this summary verified?

Yes. This content was analyzed by AI and verified by the Lustra Judge System on 2025-12-26.

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