What is the official ID of this bill?
The official print number for this legislation is S 2866.
Improving Government Services: Simplifying Federal Interactions and Digital Access.
This Act aims to radically improve how citizens, businesses, and organizations interact with federal agencies. It requires key agencies to develop annual action plans focused on simplifying forms, reducing wait times (e.g., for passports and social benefits), and increasing the accessibility of digital services. This means less bureaucracy and faster resolution of official matters.
Key points
Key agencies must annually plan how to make services simpler, faster, and more secure, including reducing backlogs for passports and benefits.
Mandatory disclosure when citizens are interacting with a computer program (chatbot) instead of a human.
Greater emphasis on protecting personal data and providing accommodations for people with disabilities or limited English proficiency.
Status:
Expired
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