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Ticket Buyer Protection: Mandatory Full Price Disclosure and Resale Freedom

This law mandates that ticket sellers must display the total cost, including all mandatory fees, from the start of the purchasing process, eliminating hidden charges. It grants consumers the freedom to resell their purchased tickets without price restrictions or penalties imposed by primary sellers. The act also provides clear remedies, such as full refunds or replacement tickets, if a purchased ticket is not delivered.
Key points
Full Price Transparency: Sellers must show the total ticket cost (including all mandatory fees) immediately, banning hidden fees and requiring itemized breakdowns.
Resale Rights Guaranteed: Primary sellers cannot restrict or penalize buyers for reselling tickets independently or setting their own resale price.
Fraud Prevention: Prohibits knowingly selling the same seat multiple times and bans deceptive website practices ("dark patterns").
Enforcement: Consumers can sue sellers for violations related to price transparency and resale restrictions, seeking damages and fees.
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Additional Information
Print number: 118_S_2957
Sponsor: Sen. Blumenthal, Richard [D-CT]
Process start date: 2023-09-27