Simplifying Medicare, Medicaid, and Social Security Access for Family Caregivers.
This law mandates federal agencies (CMS and SSA) to review and simplify all procedures, forms, and communications related to Medicare, Medicaid, and Social Security programs. The goal is to significantly reduce bureaucracy and administrative burdens for family caregivers assisting loved ones in obtaining and maintaining benefits. Citizens can expect easier access to information, shorter call wait times, and improved customer service.
Key points
Agencies must identify and eliminate redundant information and forms required from caregivers to cut down on paperwork.
Requirement to improve customer service, including shorter call wait times, providing translations, and making websites accessible (ADA compliant).
Federal authorities will work with states to simplify state-level Medicaid and CHIP programs as well, reducing local administrative hurdles.
Expired
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