Delivery App Price Transparency: Ending Hidden Fees for Consumers.
This law mandates that third-party delivery platforms must provide complete price transparency to consumers. Users will see all delivery and service fees clearly displayed and explained before placing an order, preventing hidden or fluctuating charges. The goal is to ensure citizens know exactly what they are paying for and why, improving financial clarity.
Key points
Delivery platforms must display the full item price and all associated fees prominently throughout the ordering process.
Delivery fees must be fixed early in the process and can only be based on the order price and delivery distance, not on user data or platform-retailer agreements.
Before payment, platforms must provide a clear explanation for every fee charged, detailing its amount, purpose, and refundability.
Status:
Expired
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