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Improving Mail Delivery: Accountability for Undelivered Routes.

This Act mandates the U.S. Postal Service (USPS) to implement recommendations from its Inspector General aimed at better identifying and notifying the public about routes where mail delivery failed or was only partially completed. The goal is to increase accountability and transparency in mail service, ensuring citizens receive more reliable and consistent delivery. USPS must implement these improvements within one year, directly impacting the quality of daily postal services.
Key points
The Postal Service must adopt new procedures to inform citizens when their mail has not arrived due to issues on the delivery route.
The changes are designed to reduce instances of missed or partial mail delivery, enhancing overall service quality and reliability.
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Additional Information
Postal Delivery Accountability Act
Print number: S 3391
Sponsor: Sen. Smith, Tina [D-MN]
Process start date: 2023-12-04