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Toll-Free Helpline for Veterans: Access to Benefits and Services Information.

This Act mandates the maintenance of a toll-free telephone helpline for veterans and eligible individuals to easily obtain information about benefits and services provided by the Department of Veterans Affairs (VA). A key change is the guarantee that callers will always have the option to speak with a live individual, facilitating access to assistance and speeding up case resolution. Citizens gain a simpler, more direct way to understand their rights and obligations regarding veteran assistance.
Key points
Establishment of a toll-free telephone helpline for veterans, their representatives, and other eligible individuals to obtain information about VA benefits.
Guarantee that callers will have the option to speak with a live individual (not just an automated system), improving service quality.
The VA may contract with a third party to direct calls to the appropriate offices, ensuring quick and proper assistance.
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Expired
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Additional Information
Print number: 118_S_4061
Sponsor: Sen. Rosen, Jacky [D-NV]
Process start date: 2024-03-22
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Source data: api.congress.gov
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OFFICIAL LEGAL TITLE

Veterans Assistance Helpline Act of 2024

FREQUENTLY ASKED QUESTIONS

What is the official ID of this bill?

The official print number for this legislation is 118_S_4061.

Which chamber initiated this legislation?

This legislation was initiated in the Senate.

When did the legislative process begin?

The process officially started on 2024-03-22.

What are the main provisions?

Key points include:

  • Establishment of a toll-free telephone helpline for veterans, their representatives, and other eligible individuals to obtain information about VA benefits.
  • Guarantee that callers will have the option to speak with a live individual (not just an automated system), improving service quality.
  • The VA may contract with a third party to direct calls to the appropriate offices, ensuring quick and proper assistance.
What is the specific legal status?

The current status is Expired.

Where can I read the full text of this legislation?

The full official text is available at: View full text

Who is the primary sponsor?

The primary sponsor is Sen. Rosen, Jacky [D-NV].

What is the latest detailed status?

The latest detailed status is: Introduced in Senate

Is this summary verified?

Yes. This content was analyzed by AI and verified by the Lustra Judge System on 2025-12-26.

CATEGORIES

Benefits