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Faster Healthcare Scheduling for Veterans: New External Provider System.

This bill establishes a national External Provider Scheduling Program within the VA to streamline the process of booking appointments with non-VA healthcare providers. The program uses technology allowing VA staff to view external provider schedules and book appointments in real-time. The primary goal is to significantly reduce the time veterans wait between referral and the actual scheduling of community care appointments.
Key points
Veterans will benefit from faster access to non-VA healthcare through a new real-time scheduling system.
The program is specifically designed to reduce the overall wait time from referral to appointment scheduling.
The new scheduling technology must be implemented across all VA medical centers by September 30, 2025.
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Additional Information
A bill to amend title 38, United States Code, to establish an external provider scheduling program to assist the Department of Veterans Affairs in scheduling appointments for care and services under the Veterans Community Care Program, and for other purposes.
Print number: S 5035
Sponsor: Sen. Moran, Jerry [R-KS]
Process start date: 2024-09-12