Protecting Frequent Flyer Points: No Expiration, Clear Value, and Free Transfers.
This law establishes new consumer protections for frequent flyer programs and co-branded credit cards. Citizens will benefit from points that never expire and mandatory real-time disclosure of point value by airlines. The changes also ensure consumers can freely transfer miles to others and require airlines to give a full year's notice before making any changes that could devalue accrued points.
Key points
Frequent flyer points and miles will no longer have expiration dates.
Airlines must clearly display the financial value of points on their websites and update it instantly.
Consumers can transfer any amount of points to another program participant without fees or penalties.
Airlines must provide at least one year's notice before changing program terms or devaluing existing points or miles.
Expired
Citizen Poll