Cash Refunds for Canceled Flights: New Airline Passenger Rights.
This law grants passengers the right to a full cash refund for tickets, including ancillary fees, if a flight is canceled or significantly delayed by the carrier. The refund must be processed within 30 days of the request. Crucially, passengers who received vouchers or credits for flights canceled since March 2020 can request to convert that compensation into cash.
Key points
Mandatory full cash refund within 30 days for flights canceled or significantly delayed by the carrier.
Passengers can cancel their ticket at least 48 hours before departure and receive a full cash refund.
Right to convert unused vouchers or credits received for flights canceled since March 1, 2020, into cash.
Airlines must clearly disclose the passenger's right to a cash refund, even when offering alternative compensation (e.g., vouchers).
Status:
Expired
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