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Enhanced Online Protection: Clear Rules and User Rights

This act aims to increase online consumer protection by requiring social media platforms and online marketplaces to create clear terms of service. This will better inform citizens about their rights, how to report issues, and how to get help, making their online experience safer.
Key points
Social media platforms and online marketplaces must present terms of service in a simple, understandable way, covering payments, content ownership, and data sharing.
Users gain clear procedures for reporting issues, appealing decisions, and information on how platforms address cyber harassment.
Companies must establish consumer protection programs, monitor risks, appoint a dedicated consumer protection officer, and submit annual reports to the Federal Trade Commission (FTC).
Individuals harmed by violations of these rules can sue companies, and pre-dispute arbitration agreements are invalid, giving citizens real tools to assert their rights.
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Introduced
Citizen Poll
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Additional Information
Print number: 119_HR_2889
Sponsor: Rep. Schakowsky, Janice D. [D-IL-9]
Process start date: 2025-04-10