Right to Paper Bank Statements: No More Digital-Only Requirements
This new law ensures that banks and credit unions must offer customers the option of receiving paper bank statements. This means financial institutions can no longer force customers to use only digital statements, nor can they make access to services dependent on agreeing to paperless documents. Everyone now has a choice in how they receive their monthly statements.
Key points
Banks and credit unions must offer paper bank statements.
Access to services cannot be conditioned on digital-only statements.
Consumers have the right to choose how they receive monthly statements.
Status:
Introduced
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