Increased Transparency and Faster Appointment Scheduling at VA Medical Centers.
This Act introduces new rules aimed at improving veterans' access to healthcare by requiring appointment scheduling to be completed during a single phone call. Furthermore, VA facility directors must publish quarterly reports on average wait times and annual fact sheets detailing service quality, patient satisfaction, and identified deficiencies. These provisions are set to expire after three years, enhancing public oversight of veterans' hospitals.
Key points
Veterans calling to schedule an appointment at a VA facility must have the scheduling completed during that single phone call (effective for 3 years).
VA facilities must publicly release quarterly reports on average treatment wait times and annual reports detailing statistics, quality of care, and veteran satisfaction.
New time limits are imposed on the temporary reassignment (detailing) of VA medical center directors to ensure stable facility leadership.
Status:
Introduced
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