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New Digital System for Reporting Military Healthcare Access Issues.

This Act establishes a digital system allowing TRICARE beneficiaries to easily file and track complaints regarding difficulties accessing care at military medical facilities. This change aims to increase transparency and accountability by ensuring complaints are promptly addressed by patient advocates and reported quarterly to defense health leadership. The system mandates annual reporting to Congress on the most common access barriers.
Key points
Creation of a digital platform for beneficiaries to file and track complaints about access to care at military medical treatment facilities (MTFs).
Complaints will be immediately forwarded to a DoD patient advocate for prompt resolution.
Mandatory annual reporting to Congress detailing the most common access barriers (e.g., specialty care, administrative hurdles) to drive facility improvements.
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Status: Introduced
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Additional Information
Print number: 119_HR_6796
Sponsor: Rep. Horsford, Steven [D-NV-4]
Process start date: 2025-12-17