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Amtrak Refunds for Delays and Improved Maintenance

This new law requires Amtrak to refund passengers for tickets if a train is canceled or delayed by more than 3 hours due to Amtrak's fault. Additionally, Amtrak must change its infrastructure maintenance approach to prevent failures. The goal is to improve travel quality and protect passenger rights.
Key points
You will receive a full refund for your Amtrak ticket if your train is canceled or delayed by more than 3 hours due to Amtrak's fault.
Refunds will be issued in the same form of payment used for the ticket purchase.
Amtrak must stop fixing equipment only after it breaks down and implement a regular maintenance plan, aiming to reduce delays and cancellations.
If Amtrak fails to comply with these rules, it may lose federal funding.
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Introduced
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Additional Information
Print number: 119_HR_769
Sponsor: Rep. Gottheimer, Josh [D-NJ-5]
Process start date: 2025-01-28