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Restoring Public Access to Consumer Complaint Stories Against Financial Institutions

This resolution aims to bring back public access to the detailed stories people write when complaining about banks and financial companies. It ensures that consumer experiences remain transparent and available for everyone to see.
Key points
Cancels the rule that stopped the public sharing of consumer complaint narratives.
Increases transparency for banks, lenders, and other financial service providers.
Helps citizens make informed choices by seeing real-world feedback from other customers.
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Status:
Introduced
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Additional Information
A joint resolution providing for congressional disapproval under chapter 8 of title 5, United States Code, of the rule submitted by the Bureau of Consumer Financial Protection relating to the withdrawal of the rule relating to "Disclosure of Consumer Complaint Narrative Data".
Print number: SJRES 176
Sponsor: Sen. Warren, Elizabeth [D-MA]
Process start date: 2026-04-13