New Rules for Passenger Notification of Flight Delays
A new law requires airlines to provide more frequent updates to passengers about flight delays. This means travelers will receive timely information on schedule changes, helping them better plan their time and reduce uncertainty during their journeys.
Key points
Airlines must notify passengers of domestic or international flight delays of 15 minutes or more.
Notifications will be sent at least every 15 minutes until the delay ends, via email or text message.
Information will include the new estimated departure and arrival times, and passengers can opt out of further notifications.
Introduced
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